Product documentation in PDF format
Product brochure
What's changed in updates
Backup overview
Reset admin password
Reset user password
Change registration
Support and Maintenance
ProMaster Master-Keying Mobile overview
Test key module description
Internet access overview
What versions of Key Manager are supported
Using the ProMaster publishing service to send data to ProMaster Key Manager
Learning: Key sections
Learning: Lost ball construction keying
Learning: Keyed to differ systems
Learning: Coding with rotated constants
Firewall requirements
Updating and understanding the update process
Virtual environment server installation
Terminal server installation - user profile
Move PM8 databases to a new server
Product deactivation to move to a new server
Multiple licenses on the same server
Upgrade guide for PM7 users
Laptop installation
Cannot open the system because it is in use by another user
Cannot change the system number
Keying cannot be changed in the keying matrix for some doors and there is a red cross by the door
Colours assigned to keys are not displayed on the key cutting report
Designing labels
Purchasing a label printer
Unable to print "Key codes" or "Door pinning" reports from coding
Pinning chart for Lockwood MT5/MT5+ systems changed and "1+" pins not showing
Understanding report logos
Control user access to systems
Make the first job on a system without needing signatories
Changing the way the bottom and master pins are shown
Settings that affect functionality and behaviour in jobs
Job pinning report shows incorrect pinning
Change the key section of a system
Promote the key section of a system
When opening the coding tree or coding matrix there is an access violation message
A keyway suitable for the key sections operating a door can not be determined
Additional (Larger) Excel templates for PM8 system export and import
Additional Excel templates using key stamping for PM8 system export and import
Exporting system from PM8 to PM7 produces transliteration error
Duplicating system may result in error "Unable to resolve ID xxx for table Doors"